# brXM 13 - after Upgrade there are no channels visible

**URL:** <https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878>\
**Category:** Experience Manager (PaaS/OnPrem)\
**Created:** [March 10, 2019, 11:49am UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878 "2019-03-10T11:49:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![pekala](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/pekala/32/249_2.png) [@pekala](https://community.bloomreach.com/u/pekala)\
**Post date:** [March 10, 2019, 11:49am UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/1 "2019-03-10T11:49:37Z")

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Hi,

I tried to upgrade my project from 12.5 to 13.0.0-1, but in the end there are no channels visible in the channel manager.  
2 people tried the step for step guide, but it didnt work. ☹

Does anyone had the same problem and what was the solution for you?

Thanks  
Peter

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**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\
**Post date:** [March 10, 2019, 1:04pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/2 "2019-03-10T13:04:05Z")

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Hi,  
Have you updated your hosts configuration, adding a new mount below /hst:platform as suggested here [1] ? This operation is implicitly part of this step [2]

[1] [https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html](https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html)

[2] [https://documentation.bloomreach.com/library/upgrade-12-to-13/steps/upgrade-hst-configuration.html](https://documentation.bloomreach.com/library/upgrade-12-to-13/steps/upgrade-hst-configuration.html)

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**Author:** ![pekala](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/pekala/32/249_2.png) [@pekala](https://community.bloomreach.com/u/pekala)\
**Post date:** [March 10, 2019, 1:25pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/3 "2019-03-10T13:25:52Z")

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Yep. I added a cms host like the documentation says it.

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**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\
**Post date:** [March 10, 2019, 1:43pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/4 "2019-03-10T13:43:58Z")

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Ok, then you may check this page [1].

In case you have error logs while accessing the channel overview page, please share them.

[1] [https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html](https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html)

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**Author:** ![mriegler](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/mriegler/32/178_2.png) [@mriegler](https://community.bloomreach.com/u/mriegler)\
**Post date:** [March 19, 2019, 3:48pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/5 "2019-03-19T15:48:50Z")

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There’s only one error log:

[INFO] [talledLocalContainer] 19.03.2019 16:46:05 WARN http-nio-8080-exec-2 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

I’ve changed some Hippo loggers to debug, but there’s no other promising logs. Opening the site itself works fine.

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**Author:** ![machak](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/machak/32/1298_2.png) [@machak](https://community.bloomreach.com/u/machak)\
**Post date:** [March 19, 2019, 4:05pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/6 "2019-03-19T16:05:52Z")

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Is HstFilter configured properly on CMS side?

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**Author:** ![trackley-c1](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/trackley-c1/32/239_2.png) [@trackley-c1](https://community.bloomreach.com/u/trackley-c1)\
**Post date:** [April 9, 2019, 4:37pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/7 "2019-04-09T16:37:04Z")

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I am seeing this same issue. Existing SPA++ site in 12.6 migrated following steps. Seeing…

[**INFO**] [talledLocalContainer] 09.04.2019 11:09:50 WARN http-nio-8080-exec-3 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

when I try to go to channel manager.

Was this ever figured out?  
Thanks.

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**Author:** ![machak](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/machak/32/1298_2.png) [@machak](https://community.bloomreach.com/u/machak)\
**Post date:** [April 9, 2019, 7:58pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/8 "2019-04-09T19:58:34Z")

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it was HST filter, first missing, later configured as last filter: needs to be first one.

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**Author:** ![trackley-c1](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/trackley-c1/32/239_2.png) [@trackley-c1](https://community.bloomreach.com/u/trackley-c1)\
**Post date:** [April 10, 2019, 8:17pm UTC](https://community.bloomreach.com/t/brxm-13-after-upgrade-there-are-no-channels-visible/878/9 "2019-04-10T20:17:10Z")

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That is what I needed as well. Once I placed the HST filter first in the cms web.xml, my channel manager began functioning again.

Thanks.
