# Error after installing B2C Commerce Accelerator **URL:** \ **Category:** Experience Manager (PaaS/OnPrem)\ **Created:** [October 12, 2020, 3:07pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176 "2020-10-12T15:07:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![rsingh1](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rsingh1](https://community.bloomreach.com/u/rsingh1)\ **Post date:** [October 12, 2020, 3:07pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/1 "2020-10-12T15:07:29Z")
Hi, I have today setup the brXM version 14.2.2. After setting up the basic project configuration as given here [Get Started](https://documentation.bloomreach.com/14/trails/getting-started/get-started.html), I followed the steps for Installing Bloomreach B2C Commerce Accelerator given here [Install Bloomreach B2C Commerce Accelerator](https://documentation.bloomreach.com/14/library/solutions/commerce-starterstore/install-b2c-commerce.html). After running `mvn clean verify` the server startup with the command `mvn -P cargo.run` gives the following error: ``` [INFO] [talledLocalContainer] 15:54:44 INFO Finished index repair in 21 ms [INFO] [talledLocalContainer] 12.10.2020 15:54:50 ERROR main [RepositoryServlet.init:249] Error while setting up JCR repository: [INFO] [talledLocalContainer] javax.jcr.RepositoryException: unchecked exception: java.lang.NoClassDefFoundError: com/fasterxml/jackson/annotation/JsonInclude$Include [INFO] [talledLocalContainer] at org.hippoecm.repository.HippoRepositoryFactory.getHippoRepository(HippoRepositoryFactory.java:161) ~[hippo-repository-connector-14.2.2.jar:14.2.2] [INFO] [talledLocalContainer] at org.hippoecm.repository.RepositoryServlet.init(RepositoryServlet.java:207) [hippo-repository-servlets-14.2.2.jar:14.2.2] [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1134) [catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1089) [catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:983) [catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4871) [catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5180) [catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.31] [.... ``` AND ``` [INFO] [talledLocalContainer] ... 55 more [INFO] [talledLocalContainer] Caused by: java.lang.ClassNotFoundException: com.fasterxml.jackson.annotation.PropertyAccessor [INFO] [talledLocalContainer] at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1365) ~[catalina.jar:9.0.31] [INFO] [talledLocalContainer] at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1188) ~[catalina.jar:9.0.31] [INFO] [talledLocalContainer] at java.lang.Class.getDeclaredMethods0(Native Method) ~[?:1.8.0_231] ``` And few more, I can’t paste all due to limited text allowance. What am I missing? I have before used installing starterstoreboot project using [Install B2C Commerce Using Boot Project](https://documentation.bloomreach.com/14/library/solutions/commerce-starterstore/install-b2c-commerce-using-boot-project.html) in the past so I know how it should run. Unfortunately the new way of installing B2C Commerce Accelerator is giving me the above error. Thanks Ravinder ---
**Author:** ![rsingh1](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rsingh1](https://community.bloomreach.com/u/rsingh1)\ **Post date:** [October 12, 2020, 3:09pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/2 "2020-10-12T15:09:38Z")
Tagging @giacomolm as you have helped me a lot in the past 🙂 Thanks in advance! ---
**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\ **Post date:** [October 12, 2020, 3:58pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/3 "2020-10-12T15:58:15Z")
Hi @rsingh1 just tried a fresh install and I cannot reproduce this issue. Could you please ensure that the jackson-annotation jar ends up in your cargo (tomcat) shared folder ? ![image](https://canada1.discourse-cdn.com/flex027/uploads/bloomreach1/original/1X/eb88dd2191e585d0d42d7d6d73547bdb3d3a2eea.png) ---
**Author:** ![rsingh1](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rsingh1](https://community.bloomreach.com/u/rsingh1)\ **Post date:** [October 12, 2020, 4:13pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/4 "2020-10-12T16:13:35Z")
Hi @giacomolm thanks for your reply. You are right, the jackson-annotation jar is not ending up inside the tomcat folder. I have retried a couple of times ending up with same problem. ---
**Author:** ![rsingh1](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rsingh1](https://community.bloomreach.com/u/rsingh1)\ **Post date:** [October 14, 2020, 11:06am UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/5 "2020-10-14T11:06:24Z")
Hi, Any help on this one as I am still getting the same error. comparing the `/shared/lib` library folder with the file `src/main/assembly/shared-lib-component.xml`, I see that `jackson-annotations` and `starterstore-api` jars are missing from `/shared/lib` library folder. I am not getting any errror on `mvn clean verify` ---
**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\ **Post date:** [October 14, 2020, 12:24pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/6 "2020-10-14T12:24:41Z")
Hi @rsingh1, it seems not strictly related to the commerce accelerator installation, IMHO. From my understanding you are testing the installation on a newly created project: more specifically, you’ve created a brand new project based on 14.2.2 [1] As a next step, I would advice to convert your project to an “enterprise” project, as documented here [2]. Please follow the “Convert through essentials” paragraph. Once the previous step is over, then you can install the b2c-commerce-accelerator. Please execute those steps (again) and see what happens. If you have some dependency issues, perhaps you will notice them while “converting” the project to enterprise, hence before installing the [1] [https://documentation.bloomreach.com/14/trails/getting-started/creating-a-project.html](https://documentation.bloomreach.com/14/trails/getting-started/creating-a-project.html) [2] [https://documentation.bloomreach.com/14/library/enterprise/enterprise-developer-information/setting-up-a-hippo-enterprise-project.html](https://documentation.bloomreach.com/14/library/enterprise/enterprise-developer-information/setting-up-a-hippo-enterprise-project.html) ---
**Author:** ![rsingh1](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rsingh1](https://community.bloomreach.com/u/rsingh1)\ **Post date:** [October 14, 2020, 1:00pm UTC](https://community.bloomreach.com/t/error-after-installing-b2c-commerce-accelerator/2176/7 "2020-10-14T13:00:30Z")
Hi @giacomolm It worked now!! Although I did follow to convert my project to an enterprise project before installing B2C Commerce Accelerator. The only difference in my steps was that before I was converting my project to “enterprise” through essentials alongwith installing some other components like Banners, Videos etc. before installing B2C Accelerator. This time I only installed “Convert to Enterprise Project” and now it seems to be working. I can’t understand the reason for installing some components before installing B2C accelerator which caused jackson-annotations jar not being copind in shared lib? Thanks a lot for your help though!