# Experience manager channels not visible when accessed through AWS Load Balancer

**URL:** <https://community.bloomreach.com/t/experience-manager-channels-not-visible-when-accessed-through-aws-load-balancer/3220>\
**Category:** Experience Manager (PaaS/OnPrem)\
**Created:** [June 9, 2022, 1:07pm UTC](https://community.bloomreach.com/t/experience-manager-channels-not-visible-when-accessed-through-aws-load-balancer/3220 "2022-06-09T13:07:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Georgi\_Andonov](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/georgi_andonov/32/1262_2.png) [@Georgi\_Andonov](https://community.bloomreach.com/u/Georgi_Andonov)\
**Post date:** [June 9, 2022, 1:07pm UTC](https://community.bloomreach.com/t/experience-manager-channels-not-visible-when-accessed-through-aws-load-balancer/3220/1 "2022-06-09T13:07:57Z")

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Hello! I’ve set up a cloud host for my Bloomreach project on AWS and I followed the instructions in this guide: [https://xmdocumentation.bloomreach.com/library/enterprise/installation-and-configuration/configure-virtual-hosts-in-an-environment.html](https://xmdocumentation.bloomreach.com/library/enterprise/installation-and-configuration/configure-virtual-hosts-in-an-environment.html). I’ve uploaded the project on CodeCommit, built the docker container and uploaded it to an ECS container from which I’ve created a task. With this configuration, everything was working fine - I was able to access the console and the cms where the channels were visible as well. However, once I added the load balancer to the mix, the experience manager stopped showing the channels.  
When setting up the host, I used the same guide as the one above so the configurations in the console should work in theory. Is there something I should add to my load balancer configuration to make it work? I’ve also read this article here: [https://xmdocumentation.bloomreach.com/library/enterprise/installation-and-configuration/brxm-load-balancing-requirements.html](https://xmdocumentation.bloomreach.com/library/enterprise/installation-and-configuration/brxm-load-balancing-requirements.html) but I am not entirely sure what I should do with the AWS Load Balancer? Any help would be appreciated 🙂 .

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**Author:** ![jasper.floor](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/jasper.floor/32/28_2.png) [@jasper.floor](https://community.bloomreach.com/u/jasper.floor)\
**Post date:** [June 15, 2022, 7:42am UTC](https://community.bloomreach.com/t/experience-manager-channels-not-visible-when-accessed-through-aws-load-balancer/3220/2 "2022-06-15T07:42:20Z")

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The preview need to be rendered on the same host as the cms. Perhaps your load balancer is doing something to change that?