# Getting started problems **URL:** \ **Category:** Experience Manager (PaaS/OnPrem)\ **Created:** [March 26, 2019, 2:04pm UTC](https://community.bloomreach.com/t/getting-started-problems/913 "2019-03-26T14:04:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Alexander](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alexander](https://community.bloomreach.com/u/Alexander)\ **Post date:** [March 26, 2019, 2:04pm UTC](https://community.bloomreach.com/t/getting-started-problems/913/1 "2019-03-26T14:04:03Z")
Hello. I am new to bloom reach and hippo. I just wanted to setup some trial project and to see how it evolves. I am following the getting started guide [https://documentation.bloomreach.com/trails/getting-started/hippo-essentials-getting-started.html](https://documentation.bloomreach.com/trails/getting-started/hippo-essentials-getting-started.html). And can not get passed the mvn clean verify stage. I get an error when it tries to download the dependencies. Non resolvable parent POM . Connect to [maven.onehippo.com:443](http://maven.onehippo.com:443). I am using version 13.0.0-1. I am behind a firewall but I can not download it even from public network. Due you know what the issue can be. I just followed the tutorial, no license or similar was set up. Thank you. Best Regards Pd: if I need to use some other version please let me know `mvn org.apache.maven.plugins:maven-archetype-plugin:2.4:generate \` `-DarchetypeRepository=https:` `//maven` `.onehippo.com` `/maven2` `\` `-DarchetypeGroupId=org.onehippo.cms7 \` `-DarchetypeArtifactId=hippo-project-archetype \` `-DarchetypeVersion=13.0.0-1` ---
**Author:** ![jasper.floor](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/jasper.floor/32/28_2.png) [@jasper.floor](https://community.bloomreach.com/u/jasper.floor)\ **Post date:** [March 26, 2019, 2:22pm UTC](https://community.bloomreach.com/t/getting-started-problems/913/2 "2019-03-26T14:22:49Z")
I just checked and 13.0.0-1 archetype is available from our public repository. Could you share the complete error? ---
**Author:** ![Alexander](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alexander](https://community.bloomreach.com/u/Alexander)\ **Post date:** [March 27, 2019, 8:58am UTC](https://community.bloomreach.com/t/getting-started-problems/913/3 "2019-03-27T08:58:48Z")
[INFO] Scanning for projects… Downloading from hippo: [https://maven.onehippo.com/maven2/org/onehippo/cms7/hippo-cms7-release/13.0.0-1/hippo-cms7-release-13.0.0-1.pom](https://maven.onehippo.com/maven2/org/onehippo/cms7/hippo-cms7-release/13.0.0-1/hippo-cms7-release-13.0.0-1.pom) [ERROR] [ERROR] Some problems were encountered while processing the POMs: [FATAL] Non-resolvable parent POM for test:test:test: Could not transfer artifact org.onehippo.cms7:hippo-cms7-release:pom:13.0.0-1 from/to hippo ([https://maven.onehippo.com/maven2/](https://maven.onehippo.com/maven2/)): Connect to [maven.onehippo.com:443](http://maven.onehippo.com:443) [[maven.onehippo.com/85.17.203.16](http://maven.onehippo.com/85.17.203.16)] failed: Connection timed out: connect and ‘parent.relativePath’ points at wrong local POM @ line 5, column 11 @ [ERROR] The build could not read 1 project -\> [Help 1] [ERROR] [ERROR] The project test:test:test (C:\Development\hippoPrevious\test\pom.xml) has 1 error [ERROR] Non-resolvable parent POM for test:test:test: Could not transfer artifact org.onehippo.cms7:hippo-cms7-release:pom:13.0.0-1 from/to hippo ([https://maven.onehippo.com/maven2/](https://maven.onehippo.com/maven2/)): Connect to [maven.onehippo.com:443](http://maven.onehippo.com:443) [[maven.onehippo.com/85.17.203.16](http://maven.onehippo.com/85.17.203.16)] failed: Connection timed out: connect and ‘parent.relativePath’ points at wrong local POM @ line 5, column 11 -\> [Help 2] [ERROR] [ERROR] To see the full stack trace of the errors, re-run Maven with the -e switch. [ERROR] Re-run Maven using the -X switch to enable full debug logging. [ERROR] [ERROR] For more information about the errors and possible solutions, please read the following articles: [ERROR] [Help 1] [http://cwiki.apache.org/confluence/display/MAVEN/ProjectBuildingException](http://cwiki.apache.org/confluence/display/MAVEN/ProjectBuildingException) [ERROR] [Help 2] [http://cwiki.apache.org/confluence/display/MAVEN/UnresolvableModelException](http://cwiki.apache.org/confluence/display/MAVEN/UnresolvableModelException) ---
**Author:** ![heiko](https://avatars.discourse-cdn.com/v4/letter/h/7ab992/32.png) [@heiko](https://community.bloomreach.com/u/heiko)\ **Post date:** [March 27, 2019, 8:58am UTC](https://community.bloomreach.com/t/getting-started-problems/913/4 "2019-03-27T08:58:49Z")
[INFO] Scanning for projects… Downloading from hippo: [https://maven.onehippo.com/maven2/org/onehippo/cms7/hippo-cms7-release/13.0.0-1/hippo-cms7-release-13.0.0-1.pom](https://maven.onehippo.com/maven2/org/onehippo/cms7/hippo-cms7-release/13.0.0-1/hippo-cms7-release-13.0.0-1.pom) [ERROR] [ERROR] Some problems were encountered while processing the POMs: [FATAL] Non-resolvable parent POM for test:test:test: Could not transfer artifact org.onehippo.cms7:hippo-cms7-release:pom:13.0.0-1 from/to hippo ([https://maven.onehippo.com/maven2/](https://maven.onehippo.com/maven2/)): Connect to [maven.onehippo.com:443](http://maven.onehippo.com:443) [[maven.onehippo.com/85.17.203.16](http://maven.onehippo.com/85.17.203.16)] failed: Connection timed out: connect and ‘parent.relativePath’ points at wrong local POM @ line 5, column 11 @ [ERROR] The build could not read 1 project -\> [Help 1] [ERROR] [ERROR] The project test:test:test (C:\Development\hippoPrevious\test\pom.xml) has 1 error [ERROR] Non-resolvable parent POM for test:test:test: Could not transfer artifact org.onehippo.cms7:hippo-cms7-release:pom:13.0.0-1 from/to hippo ([https://maven.onehippo.com/maven2/](https://maven.onehippo.com/maven2/)): Connect to [maven.onehippo.com:443](http://maven.onehippo.com:443) [[maven.onehippo.com/85.17.203.16](http://maven.onehippo.com/85.17.203.16)] failed: Connection timed out: connect and ‘parent.relativePath’ points at wrong local POM @ line 5, column 11 -\> [Help 2] [ERROR] [ERROR] To see the full stack trace of the errors, re-run Maven with the -e switch. [ERROR] Re-run Maven using the -X switch to enable full debug logging. [ERROR] [ERROR] For more information about the errors and possible solutions, please read the following articles: [ERROR] [Help 1] [http://cwiki.apache.org/confluence/display/MAVEN/ProjectBuildingException](http://cwiki.apache.org/confluence/display/MAVEN/ProjectBuildingException) [ERROR] [Help 2] [http://cwiki.apache.org/confluence/display/MAVEN/UnresolvableModelException](http://cwiki.apache.org/confluence/display/MAVEN/UnresolvableModelException) ---
**Author:** ![jasper.floor](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/jasper.floor/32/28_2.png) [@jasper.floor](https://community.bloomreach.com/u/jasper.floor)\ **Post date:** [March 29, 2019, 2:21pm UTC](https://community.bloomreach.com/t/getting-started-problems/913/5 "2019-03-29T14:21:50Z")
Sorry for the late reply. Can you check if you can reach nexus through your browser? Just go to [https://maven.onehippo.com/maven2/](https://maven.onehippo.com/maven2/) If that works maybe there is a problem in your settings.xml? If it doesn’t work then it sounds like a problem local to your machine. ---
**Author:** ![Alexander](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alexander](https://community.bloomreach.com/u/Alexander)\ **Post date:** [March 29, 2019, 8:57pm UTC](https://community.bloomreach.com/t/getting-started-problems/913/6 "2019-03-29T20:57:28Z")
Hello Jasper. Thank you for your help, but we resolved the issue. It turned out to be a combination of things. Firewall proxy, jdk later on… Thank you and you can close the ticket