# Hippo Channels and site Error **URL:** \ **Category:** Experience Manager (PaaS/OnPrem)\ **Created:** [June 24, 2019, 6:24am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198 "2019-06-24T06:24:01Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Ashish\_Mehta](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@Ashish\_Mehta](https://community.bloomreach.com/u/Ashish_Mehta)\ **Post date:** [June 24, 2019, 6:24am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/1 "2019-06-24T06:24:01Z")
Why this is happening when i click on channels? what are the solution? because i didn’t find the solution. ![05%20AM](https://canada1.discourse-cdn.com/flex027/uploads/bloomreach1/original/1X/74e134886e897cff0fd1e3a5428b690ad415e5be.png) **This perspective could not be loaded. This is caused by the CMS not being able to connect to the site, either because the site is down or due to a misconfiguration. Please contact your system administrator.** when i hit this link **[http://localhost:8080/site](http://localhost:8080/site)** it is also given HTTP Status 404 ---
**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\ **Post date:** [June 24, 2019, 7:35am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/2 "2019-06-24T07:35:24Z")
Hi, have you checked this page [1] ? [1] [https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html](https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html) ---
**Author:** ![Ashish\_Mehta](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@Ashish\_Mehta](https://community.bloomreach.com/u/Ashish_Mehta)\ **Post date:** [June 24, 2019, 7:37am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/3 "2019-06-24T07:37:36Z")
Yeah I have already checked this page. ---
**Author:** ![giacomolm](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/giacomolm/32/1733_2.png) [@giacomolm](https://community.bloomreach.com/u/giacomolm)\ **Post date:** [June 24, 2019, 8:22am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/4 "2019-06-24T08:22:09Z")
In case you get a 404 from your site application, then something went wrong while configuring your delivery tier virtual host [1]. Could you check your configuration again and report any logs/configuration if you still have problems ? You can also have a look at [2] to understand how the mount matching works. [1] [https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html](https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html) [2] [https://documentation.bloomreach.com/library/concepts/request-handling/mount-matching.html](https://documentation.bloomreach.com/library/concepts/request-handling/mount-matching.html) ---
**Author:** ![mathijs](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/mathijs/32/26_2.png) [@mathijs](https://community.bloomreach.com/u/mathijs)\ **Post date:** [June 24, 2019, 9:34am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/5 "2019-06-24T09:34:37Z")
> ![](https://canada1.discourse-cdn.com/flex027/uploads/bloomreach1/original/1X/b3d78294438fa121f581e4d5ee3a007eaa26b6fd.png "giacomolm") > [giacomolm](https://community.bloomreach.com/u/giacomolm) > > ``` > June 24 > > ``` > > In case you get a 404 from your site application, then something went wrong while configuring your delivery tier virtual host [1]. Could you check your configuration again and report any logs/configuration if you still have problems ? It could also be that you started a project from scratch, and did not add any Essentials features yet. By default the system then starts with a site that shows a blank page saying “Welcome to BloomReach” and returns status code 404 (as explained at [https://documentation.bloomreach.com/trails/getting-started/running-a-project.html](https://documentation.bloomreach.com/trails/getting-started/running-a-project.html)). But in that case the Channel Manager should work fine and show you the only “My Project” channel. Which version of brXM are you using? ---
**Author:** ![Ashish\_Mehta](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@Ashish\_Mehta](https://community.bloomreach.com/u/Ashish_Mehta)\ **Post date:** [June 24, 2019, 9:48am UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/6 "2019-06-24T09:48:08Z")
![16%20PM](https://canada1.discourse-cdn.com/flex027/uploads/bloomreach1/original/1X/9861e31f1d0a63d491a92d10ba2dc410b7031b24.png) Version 12.6 ---
**Author:** ![arw112](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@arw112](https://community.bloomreach.com/u/arw112)\ **Post date:** [June 27, 2019, 4:13pm UTC](https://community.bloomreach.com/t/hippo-channels-and-site-error/1198/7 "2019-06-27T16:13:33Z")
If its any help Hippo CMS runs with Tomact 9.x When running on the local host, and when we deployed our Hippo CMS we had to ensure that the the tomcat server we were running was also 9.x