# Hippo version13.00: Channel Issue

**URL:** <https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732>\
**Category:** Experience Manager (PaaS/OnPrem)\
**Created:** [February 6, 2020, 10:23am UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732 "2020-02-06T10:23:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pbhagwat](https://avatars.discourse-cdn.com/v4/letter/p/c5a1d2/32.png) [@pbhagwat](https://community.bloomreach.com/u/pbhagwat)\
**Post date:** [February 6, 2020, 10:23am UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/1 "2020-02-06T10:23:44Z")

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Hi Team,

I am working on Hippo upgrade from version 12.00 to 13.00. I have follwoing issue:

As we have default configuration available for dev-localhost everything is working fine on my local machine. But when I move changes to dev environment I am not able to see the channels.I have done similar configuration under /hst:platform/hst:hosts which I have under hst:hosts.

I see logs for that so I am only getting warning as follows:

[WARN] [org.hippoecm.hst.container.HstDelegateeFilterBean] [] [] [] []  
‘Request{ method=‘GET’, requestURI=’/cms/’,  
queryString=‘1-1.IBehaviorListener.0-root-pinger&\_=1580915265739’}’ can not be matched to a host. Skip HST Filter and request processing.

I think there is some host mismatch under /hst:platform/hst:hosts. I gone through few Urls as follows:

> **[Experience Manager Troubleshooting - Bloomreach Experience - Open Source CMS](https://documentation.bloomreach.com/13/library/concepts/channels/channel-manager-troubleshooting.html#channel_overview_does_not_show_any_channels)**
>
> Open Source Enterprise Content Management

> **[Hosts Configuration - Bloomreach Experience - Open Source CMS](https://documentation.bloomreach.com/13/library/concepts/hst-configuration-model/hosts-configuration.html)**
>
> Open Source Enterprise Content Management

Is there something I am missing or wrong that I can cross verify?

Thanks,  
Priyanka

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**Author:** ![jasper.floor](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/jasper.floor/32/28_2.png) [@jasper.floor](https://community.bloomreach.com/u/jasper.floor)\
**Post date:** [February 7, 2020, 2:06pm UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/2 "2020-02-07T14:06:11Z")

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Requests on your dev server aren’t asking for localhost, they are asking for “[dev.server.com](http://dev.server.com)” (or whatever it is in your case). You need to add configuration for that.

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**Author:** ![pbhagwat](https://avatars.discourse-cdn.com/v4/letter/p/c5a1d2/32.png) [@pbhagwat](https://community.bloomreach.com/u/pbhagwat)\
**Post date:** [February 10, 2020, 10:32am UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/3 "2020-02-10T10:32:14Z")

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Thanks Jasper for reply .Yes, I have already added that specific to dev environment. But still facing same issue.

Regards,  
Priyanka

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**Author:** ![pbhagwat](https://avatars.discourse-cdn.com/v4/letter/p/c5a1d2/32.png) [@pbhagwat](https://community.bloomreach.com/u/pbhagwat)\
**Post date:** [February 12, 2020, 9:14am UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/4 "2020-02-12T09:14:00Z")

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Hi Jasper,

I think there is something missing in /hst:platform/hst:hosts configuration causing issue in showing channels. I have done same configuration which we have under /hst:hosts  
Can you please guide us what could be the issue? Here are some more details.

e.g.my cms host is: [wcm-dev.xyz.org/cms](http://wcm-dev.xyz.org/cms) so I did try by adding similar configuration which I have under hst:hosts to hst:platform/hst:hosts. But I have same issue.  
So I did try by following way as well shown in the screenshot attached.

I can see the content and site is also working fine. I am still getting the warning which I have mentioned above.  
I have added following two properties on mount points also:  
hst:ismapped = false  
hst:namedpipeline = WebApplicationInvokingPipeline

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/bloomreach1/original/1X/671447012e24fa4307bc5694eb850b8e5fb7883f.png)

Thanks in advance.

Regards,  
Priyanka

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**Author:** ![bko](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/bko/32/825_2.png) [@bko](https://community.bloomreach.com/u/bko)\
**Post date:** [February 10, 2021, 10:04pm UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/5 "2021-02-10T22:04:46Z")

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Hi pbhagwat,

I have the exactly same issue with 13.4.2.

Have you fixed this issue?

Brian

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**Author:** ![pedro\_gutierrez](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.bloomreach.com/pedro_gutierrez/32/379_2.png) [@pedro\_gutierrez](https://community.bloomreach.com/u/pedro_gutierrez)\
**Post date:** [April 22, 2024, 11:56am UTC](https://community.bloomreach.com/t/hippo-version13-00-channel-issue/1732/6 "2024-04-22T11:56:47Z")

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I’m going through the upgrade to 13 and I have stumbled across this issue too.

Jasper gave the solution.

Be sure to have the hst configuration done in the right place. Depending on how you are doing this, you need to have the right config in the right “hst” location. In many cases this can be “hst:hst” or “hst:platform”.

Ensure that the root mount has the rite pipeline setup too!
