brXM 13 - after Upgrade there are no channels visible

#1

Hi,

I tried to upgrade my project from 12.5 to 13.0.0-1, but in the end there are no channels visible in the channel manager.
2 people tried the step for step guide, but it didnt work. :frowning:

Does anyone had the same problem and what was the solution for you?

Thanks
Peter

Issues after upgrading to v13
#2

Hi,
Have you updated your hosts configuration, adding a new mount below /hst:platform as suggested here [1] ? This operation is implicitly part of this step [2]

[1] https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html

[2] https://documentation.bloomreach.com/library/upgrade-12-to-13/steps/upgrade-hst-configuration.html

#3

Yep. I added a cms host like the documentation says it.

#4

Ok, then you may check this page [1].

In case you have error logs while accessing the channel overview page, please share them.

[1] https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html

#5

There’s only one error log:

[INFO] [talledLocalContainer] 19.03.2019 16:46:05 WARN http-nio-8080-exec-2 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

I’ve changed some Hippo loggers to debug, but there’s no other promising logs. Opening the site itself works fine.

#6

Is HstFilter configured properly on CMS side?

#7

I am seeing this same issue. Existing SPA++ site in 12.6 migrated following steps. Seeing…

[ INFO ] [talledLocalContainer] 09.04.2019 11:09:50 WARN http-nio-8080-exec-3 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

when I try to go to channel manager.

Was this ever figured out?
Thanks.

#8

it was HST filter, first missing, later configured as last filter: needs to be first one.

1 Like
#9

That is what I needed as well. Once I placed the HST filter first in the cms web.xml, my channel manager began functioning again.

Thanks.