brXM 13 - after Upgrade there are no channels visible


#1

Hi,

I tried to upgrade my project from 12.5 to 13.0.0-1, but in the end there are no channels visible in the channel manager.
2 people tried the step for step guide, but it didnt work. :frowning:

Does anyone had the same problem and what was the solution for you?

Thanks
Peter


#2

Hi,
Have you updated your hosts configuration, adding a new mount below /hst:platform as suggested here [1] ? This operation is implicitly part of this step [2]

[1] https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html

[2] https://documentation.bloomreach.com/library/upgrade-12-to-13/steps/upgrade-hst-configuration.html


#3

Yep. I added a cms host like the documentation says it.


#4

Ok, then you may check this page [1].

In case you have error logs while accessing the channel overview page, please share them.

[1] https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html


#5

There’s only one error log:

[INFO] [talledLocalContainer] 19.03.2019 16:46:05 WARN http-nio-8080-exec-2 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

I’ve changed some Hippo loggers to debug, but there’s no other promising logs. Opening the site itself works fine.


#6

Is HstFilter configured properly on CMS side?