brXM 13 - after Upgrade there are no channels visible

Hi,

I tried to upgrade my project from 12.5 to 13.0.0-1, but in the end there are no channels visible in the channel manager.
2 people tried the step for step guide, but it didnt work. :frowning:

Does anyone had the same problem and what was the solution for you?

Thanks
Peter

Hi,
Have you updated your hosts configuration, adding a new mount below /hst:platform as suggested here [1] ? This operation is implicitly part of this step [2]

[1] https://documentation.bloomreach.com/library/concepts/hst-configuration-model/hosts-configuration.html

[2] https://documentation.bloomreach.com/library/upgrade-12-to-13/steps/upgrade-hst-configuration.html

Yep. I added a cms host like the documentation says it.

Ok, then you may check this page [1].

In case you have error logs while accessing the channel overview page, please share them.

[1] https://documentation.bloomreach.com/library/concepts/channels/channel-manager-troubleshooting.html

There’s only one error log:

[INFO] [talledLocalContainer] 19.03.2019 16:46:05 WARN http-nio-8080-exec-2 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

I’ve changed some Hippo loggers to debug, but there’s no other promising logs. Opening the site itself works fine.

Is HstFilter configured properly on CMS side?

I am seeing this same issue. Existing SPA++ site in 12.6 migrated following steps. Seeing…

[ INFO ] [talledLocalContainer] 09.04.2019 11:09:50 WARN http-nio-8080-exec-3 [ChannelStore.loadChannels:473] Cannot get channels: Channel Manager is not available since there is not HstRequestContext

when I try to go to channel manager.

Was this ever figured out?
Thanks.

it was HST filter, first missing, later configured as last filter: needs to be first one.

1 Like

That is what I needed as well. Once I placed the HST filter first in the cms web.xml, my channel manager began functioning again.

Thanks.