We have an issue on our site where products are listed with descriptors 4 x 2 or 5 x 3, we have thousands of products where this is the case.
Users are searchin on the site for 4x2 or 5x3 and the results are not being returned.
Is there a generic rule we can apply where " " either side of an “x” is ignored?
I get the impression you’re describing a problem you have with the Bloomreach Discovery query API. If that’s the case, have you considered reaching out to our Support folks? This channel specializes on questions and discussions related to Bloomreach Content.
Hi, this is my first port of call, I am not sure where the issue lies so was trying to figure out if we need to apply synonyms or change something in the api. I do not have access to support as others in the organisation have the access.